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FAQs
- Drapery Hardware Selection
- There are so many track options. How can I select the most appropriate curtain track system for my particular application?
- How do I know which accessories are compatible with a given track style?
- I need a track that is wider than the 8 ft sections?
- Can all accessories be used interchangeably?
- I have an old track already installed and am trying to purchase replacement carriers? How did I select the correct carriers?
- I want the curtain track system used in hotel rooms. Do you offer that type drapery hardware?
- Do you carry the ceiling tracks that I have seen in hospitals and doctor’s offices?
- Which track should I use to make an oval shower curtain track around a claw foot tub?
- Do you have a track that would allow me to contour a curtain in a bay window?
- What track system would you recommend for a standard medium duty window curtain for my home?
- Product Samples
- I am not sure if a track and carrier will meet my needs? Is it possible to get a sample?
- Product Returns
- Can I send back product that has not been used?
- Do I need a return authorization before sending back a product for a refund?
- Payment Options
- Do you accept purchase orders instead of prepayment for your products?
- Can I pre-pay by check?
- How will the charges for my order be displayed on my credit card statement?
- Shipping
- Is express or overnight shipping available?
- Do you ship via Fedex?
- Can I ship via my own UPS account?
- How long does it take to ship my order?
- Do you ship outside the US?
