NOT TO BRAG, BUT…
Nothing makes us feel better than hearing from our customers. We love to hear your stories about how our customer service team was so responsive or how our products helped solve an issue in your home or place of business. This week, we heard from two very happy customers. Although we certainly don’t like to brag, on occasion we do like to share some stories
Jaime R. from Illinois emailed us this week to thank us for the great customer service. “…We had two curtains in our clinic that would constantly get stuck and carriers were constantly breaking. I called your company and I spoke to Brenda, who was very nice to deal with. Talking to her, I could tell that she was very knowledgeable which made me feel confident that we were going to buy something that was going to work. Our product was shipped very fast and we were able to install them this past Friday. So far, the curtains are moving great so we are very, very happy. Brenda should be commended for her great work.”
Jan S. from Florida sent us a quick note: “Thank you for the excellent service on my order this week.”
Thank you, Jaime and Jan for your kind words!
HOW CAN WE HELP YOU?
Curtain-Tracks has been around since 2007 and providing outstanding customer service is a top priority. Whether it’s aiding in the selection of the appropriate drapery hardware, guidance during installation, or advice on returning a product, we will do all we can to be sure our customers are completely satisfied. If you encounter a problem, contact us immediately so that we help get the issue resolved. We offer phone support Monday-Friday from 8 AM to 12 AM and Saturday-Sunday from 9 AM to 9 PM Eastern Time.
We are confident our products are up to any task and will stand the test of time in a busy Clinic and we are absolutely certain our outstanding customer service team will be able to help you with your project.